Quality Engineering for Quick Service Restaurants
The ever-changing food and beverage (F&B) consumer behavior and increasing expectations have prompted QSR industry to transform rapidly and revisit its products and service portfolios. The F&B business sector also grapples with challenges such as managing perishable products, maintaining cold storage, proper supply chain scheduling, etc.
Mainly the Quick Service Restaurants (QSRs) need to focus on the ever-changing customer needs and get ahead with not just mobile apps also add applications, websites enabling a great CX. Today’s customers prefer to order more from mobile apps out of the convenience it offers to them. The Restaurant Readiness Index states that ordering via QSR apps is the most favorable method for placing an order, thus receiving a 92% satisfaction rate from customers.
TestingXperts has been serving this industry’s customers with next-gen QA services leveraging AI, ML, and RPA-based testing services to deliver high-quality solutions with an improved CX.